A new study shows that mental health chatbots can help people who are depressed feel better. The study, which was conducted at the University of Oxford, found that people with depression whose symptoms improved when they talked to chatbots about it compared to those who didn't.
The chatbots acted as support and coaching, giving advice and tips on how to feel better to help people deal with depression. Many felt less alone and like they could talk to someone when needed.
David Gronte, a senior physician in psychiatry, says, "These results are important because depression is becoming more common, and it can be hard to get psychological help in some parts of the world." David Gronte says, "Chatbots can be a good way to give people with depression the support and help they need."
It's important to note that chatbots can't take the place of professional help from a doctor or therapist. But they can help people deal with their depression better by acting as a supplement and giving them more support. @via NTU Singapore.